Afterhours support activities will be offered by advanced request only.
All afterhours requests should be submitted by email to [email protected] with the subject title: Afterhours Service Request
The advanced support request should be submitted to our support group at least 24 hours prior to the actual call/activity during weekdays and at least 48 hours prior to the actual call/activity on weekends and holidays. Please mention the required date and time in EST Time Zone.
Please be aware that a service charge will be applied to any prearranged support activities according to the following schedule. Contact C-COM Support for pricing.